CCH Learning Center - Frequently Asked Questions

Frequently Asked Questions

FAQ Index

My Password is not working. If your password is not working, please make sure you have done the following:

Registered on http://dhg.learningcenter.com
Entered your password correctly. The User Name and Password are case sensitive so make sure your Caps Lock is not on.
Enabled Cookies on your browser. To enable cookies on your browser (or to check if they are enabled), please follow the steps below:

To enable cookies in Internet Explorer:

Open the Tools menu.
Select Internet Options.
Select the Security tab.
Select the Custom Level button. A window will display showing your settings.
Where Cookies is listed be sure that the following options are Enabled:
- Allow cookies that are stored on your computer
- Allow per session cookies (not stored)

To Enable cookies in Netscape/Mozilla:

Click 'Edit' and Select 'Preferences...'
Expand the 'Privacy & Security' Category and Select 'Cookies'
Enable the button next to 'Enable all cookies'
Click 'OK'

Subscriber Discount

CCH® IntelliConnect™ and Accounting Research Manager® subscribers may be eligible for a special discount. Please contact your CCH representative at 1-800-449-8114 for information about the discount, or to purchase a subscription.

Course/Library Matrix

Use the Course/Library Matrix to get a quick view of all the courses in the Learning Center, and the Specialty Libraries that host them.

Click here for a printable list of all the courses available in the CCH Learning Center Core Library.

Subscribe to our course listing

Helpful Links

Customer Service

To purchase a subscription,
contact your CCH Account
Representative:
800-449-8114

Product Information or Technical
Support:
800-344-3734

Billing and Account Issues:
800-449-6439

For more information regarding administrative policies such as complaint resolution and refunds, please contact customer support at:
support.cch.com/csinquiry
800-344-3734